Product Manager - Document Lifecycle

Technology, Product Management

My client is a market leader in the provision of software, systems and solutions into the Legal and Professional Services sector.


There is a new opportunity within the Product Management team for a Product Manager.


The Product Manager will primarily drive the growth and development of company products and be a key interface into clients.


The Product Manager will be responsible for the management of one of the company’s core software products, which is used for document construction and management and for the document lifestyle products.

This includes working with third parties, owning, developing and implementing the product strategy throughout the product lifecycle.

The lifecycle encompasses requirements gathering, creating and delivering product roadmaps, assisting during the product development phase, through to the transition from development to sales and support.


The role includes some commercial management to ensure that products are developed to give a P&L contribution, and there is a need to be aware of external influencing factors such market trends and product competition.  

As with all product based roles, the Product Manager will have vision, be seen as the product champion, and able to “hear the customer’s voice” at each stage.


The Product Manager shall be seen as a recognised authority by senior leaders within the company, credible both internally and externally and able to facilitate and mediate as the product owner.  As part of this authority, the individual may be required to lead and present product demonstrations to customers, customer events, and company staff. 


Areas of responsibility are defined as:

  • Owning all aspects of product strategy including research, roadmap creation and delivery. Working with the marketing team on pricing, proposition and go to market strategy.  Use market analysis to create business cases for new product features/enhancements.  Ensure the product strategy is driven by commercial demand with the ability to justify the strategy with a gap analysis.
  • Assist during the developing phase to ensure product features meet expectations and road maps.
  • Taking an active part in the process to ensure the delivery of quality product(s) with the correctly specified features, on time in conjunction with the rest of the development and QA teams.
  • Working with the marketing team to produce marketing plans/ strategy and produce collateral for such products for internal/external use.
  • Supporting the sales team to ensure products are correctly understood and correctly positioned in the market.
  • Be the internal advocate of the product(s) including conducting presentations and training where required.
  • Be the central ‘knowledge bank’ on the market relating to the product. Gain an understanding of company’s position and competitors based on an analysis of legal technology market and evolving customer needs.
  • Conduct product demonstrations externally and internally as required, and communicating our roadmaps and strategic vision for the product(s). This may include speaking at industry events.


The Product Manager will offer skills and experience to include:

· Sound knowledge of IT platforms and IT services (incl. software, hardware, networks & telecoms, outsource/managed services).

· Experience with working on complex projects.

· Ideally the candidate will have a minimum of two years’ experience working in a product role in a software company (or with software products) ideally in the legal or professional services sector with a proven track record of commercial and/or technical achievement.

· A deep understanding Microsoft Office technologies, extensive experience of Document Management Systems, and some exposure to cloud based solutions.

· A collaborative approach to road maps, with the ability to work as part of a team, tenacious and seen as the product owner. 

· Ability to facilitate discussion for the product roadmap, with the strength of character to make tough commercial decisions.  

· Experience of owning the whole lifecycle of a product. 

· Communicate effectively at all levels with strong interpersonal and relationship management skills. 

· Able to work with suppliers, customers and colleagues alike.

· Good knowledge of key technologies relevant to products. Clear vision of how technology is evolving in key business areas & what differentiates products/solutions.

· Demonstrable awareness of and contribution to company commercial strategies including understanding of the external environment such as competitors and associated products and services.

· Risk analysis at each stage in the lifecycle.

· Understanding of the key drivers, competitive pressures, business imperatives which affect the market relating to the product. 

· Production of product documentation e.g. product catalogues, on-line content (both internal and customer facing) that drives high levels of customer satisfaction


Job Facts

48,000 per annum
  • 10% otb + bens

Whiteley, Hampshire
David Charlton